“We paid out of pocket on purpose. The card on the site matched the invoice. I had not seen that before.”
Shop owner · Ground-floor seepage · Richmond
Response · Tier 1 · 60 minutes
Water damage restoration in Richmond
2 crews on call now
Local building stock
Richmond is a water-table market. The city sits on islands in the Fraser delta. King tides, poor lot drainage, and failed sump pumps put water into crawl spaces and ground-floor slabs even when the river is not in the news. That is not the same loss as a burst pipe on the second floor, and the drying plan is not the same.
A large share of the housing is 1970s–2000s wood-frame with basement-less slabs or shallow crawl spaces. Water under a slab is a different extraction problem than a Kitsilano basement. We will tell you what we can pull and what needs injected drying or selective demolition.
Steveston, the West Cambie towers, and industrial East Richmond add parkades, loading docks, and commercial interruption. Downtime is the real cost for a shop. We work after hours. Overnight rates are on the card for that reason.
Agricultural edge and some East Richmond lots have drainage stories closer to Delta. We do not pretend a single Richmond paragraph covers every block. The 400 words here are about the stock we actually dry: delta water table, king tides, sump dependency, and slab-on-grade living space.
Richmond is Tier 1, 60 minutes worst case. The documented commercial loss attached to this page is a ground-floor extraction with equipment in place overnight. The rate card is the Metro Vancouver card. No area premium.
Full rate card
These are our rates across Metro Vancouver. A job in Richmond is priced the same as one downtown. What changes by area is how fast we get there. All rates are shown before GST. Last updated September 2026.
Call-outs
| Item | Rate |
|---|---|
| Emergency call-out, minimum | $400.00 |
| Non-emergency / inspection call-out, minimum | $200.00 |
Drying equipment, per 24 hours — capped at five days
| Item | Rate |
|---|---|
| Mini air mover | $39.60 |
| Air mover | $54.55 |
| Axial fan | $68.65 |
| Dehumidifier, standard | $158.40 |
| Dehumidifier, high capacity | $286.00 |
| Air scrubber | $73.05 |
| Air scrubber, commercial | $109.35 |
| Hardwood floor rescue mat system | $187.90 |
| Injected drying system | $146.10 / 90 LF |
Worked example — six air movers and two dehumidifiers, five days: $3,220.50, capped there without written approval.
Labour, regular hours (Mon–Fri 08:00–17:00)
| Item | Rate |
|---|---|
| General labourer | $49.55 / hr |
| Flood technician | $87.40 / hr |
| Water extraction specialist | $90.15 / hr |
| Supervisor / project manager | $92.00 / hr |
| Hazmat technician | $100.30 / hr |
| Skilled labourer | $120.50 / hr |
| Contents / cleaning specialist | $52.60 / hr |
After-hours and emergency labour
| Item | Rate |
|---|---|
| Weekend / statutory holiday | $80.79 – $196.50 / hr |
| Overnight emergency dispatch | $142.50 – $225.00 / hr |
| After-hours extraction specialist | $147.00 / hr |
| After-hours supervisor / project manager | $150.00 / hr |
Category 3 / sewage
| Item | Rate |
|---|---|
| Category 3 response | $163.50 – $300.00 / hr |
| Category 3 demolition | $250.00 – $300.00 / hr |
| Bio wash | $2.00 / sq ft |
Treatments, supplies, demolition
| Item | Rate |
|---|---|
| Antimicrobial application | $0.23 / sq ft (min. $30 under 120 sq ft) |
| Post-flood selective demolition | $207.00 / hr |
| Emergency post-flood demolition | $207.00 – $276.00 / hr |
| Demolition labourer | $59.80 / hr |
| Debris removal | $138.00 / cu yd |
| Dumpster, 20 / 30 / 40 yd | $414 / $506 / $598 per week |
| Fuel surcharge | Not charged |
| Contractor fee | Not charged |
Billing terms
- Labour rounded to the nearest half hour; drive time included.
- No fuel surcharge, no contractor fee, no administrative fee.
- Equipment billed to target, capped at five days without written approval.
- Rebuild quoted in writing after dry-out, not from this card.
- Insurance work billed on the insurer's programme rates, not this card.
- Emergency work is due on completion. Insurer-billed files are net 30 from the closing invoice.
- Interac e-Transfer, Visa, Mastercard, and cheque. No deposit taken on an emergency call-out.
A job in Richmond
Reviews from this area
Questions
How fast is water damage restoration in Richmond?
Tier 1. Worst-case response is 60 minutes. Call (604) 968-5835.
Do you charge more in Richmond?
No. These are our rates across Metro Vancouver. What changes is drive time, included in labour.
Is Richmond covered overnight?
Yes. 24/7. Overnight labour is on the card because someone has to be awake.
What services do you offer here?
All nine — extraction through rebuild. Tiles below.