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Strata · boards · property managers

Buildings

Vocabulary is strata here. The URL stays /buildings/ when New York opens. Boards and property managers use the 24/7 line — a person answers, not a voicemail.

Stack leaks
Multi-unit response
Who pays

Where the water went

Four source paths

Upstairs bathroom

  1. Source at the fixture or supply
  2. Down through the ceiling cavity
  3. Along joists
  4. Wall base two rooms away
  5. Subfloor under flooring that still looks fine

What looks fine but isn’t: Ceiling two rooms over · Wall base below the source · Subfloor under intact flooring

Kitchen

  1. Dishwasher, fridge line, or sink supply
  2. Into the kick space and cabinet floor
  3. Through the subfloor
  4. Into the ceiling of the room below if stacked

What looks fine but isn’t: Cabinet backs that look dry · Adjacent pantry toe-kick · Ceiling below

Roof

  1. Penetration or valley
  2. Attic insulation
  3. Ceiling drywall
  4. Exterior wall cavity on the downhill side

What looks fine but isn’t: Insulation that holds water out of sight · Top plates · Windows below the leak

Basement floor

  1. Slab or crawl
  2. Up the bottom plate
  3. Into the first wall cavity
  4. Under finished flooring at the edge

What looks fine but isn’t: Bottom plates · Carpet tack strip · The 'dry' corner on the other side of the room

Still wet? Call.

We answer 24/7 — a person, not a service. If you would rather not talk, tell us what happened in four taps and we will call you.

Call (604) 968-5835Tell us what happened