Indexed and complete

Our rates, published

Our overnight and weekend rates are not discounted. Someone has to be awake, insured, and equipped at 3am, and that costs what it costs. We would rather charge properly for nights than promise a cheap one we cannot staff.

Dry by day 5

Readings to target

Surfaces read dry days before cavities do. Stopping here is where callbacks, odour, and mould come from.

Day 0

24.1%

Extraction complete, equipment set, first readings logged

Day 1

21.8%

Readings at marked points, plan adjusted

Day 2

18.4%

Surfaces read dry. Cavities do not.

Day 3

15.2%

Cavity readings approaching target

Day 4

12.9%

One point still above target — equipment stays

Day 5

11.6% · target

Target met at every point. Equipment out, log closed.

Three commitments

No surprise line items.

Every charge that can appear on your invoice is on this page. If it is not listed here, you will not be billed for it. No fuel surcharge. No contractor fee. No administrative add-on.

Equipment billing capped at five days.

Drying equipment is billed to the day your readings hit target, capped at five days. If your building needs longer, we show you the readings and you approve the extension before day six.

A written scope before rebuild.

Emergency mitigation proceeds immediately. Everything after it is authorised in writing before work starts. Rebuild is quoted per property after dry-out, not from this card.

These are our rates across Metro Vancouver. A job in this area is priced the same as one downtown. What changes by area is how fast we get there. All rates are shown before GST. Last updated September 2026.

Call-outs

ItemRate
Emergency call-out, minimum$400.00
Non-emergency / inspection call-out, minimum$200.00

Drying equipment, per 24 hours — capped at five days

ItemRate
Mini air mover$39.60
Air mover$54.55
Axial fan$68.65
Dehumidifier, standard$158.40
Dehumidifier, high capacity$286.00
Air scrubber$73.05
Air scrubber, commercial$109.35
Hardwood floor rescue mat system$187.90
Injected drying system$146.10 / 90 LF

Worked example — six air movers and two dehumidifiers, five days: $3,220.50, capped there without written approval.

Labour, regular hours (Mon–Fri 08:00–17:00)

ItemRate
General labourer$49.55 / hr
Flood technician$87.40 / hr
Water extraction specialist$90.15 / hr
Supervisor / project manager$92.00 / hr
Hazmat technician$100.30 / hr
Skilled labourer$120.50 / hr
Contents / cleaning specialist$52.60 / hr

After-hours and emergency labour

ItemRate
Weekend / statutory holiday$80.79 – $196.50 / hr
Overnight emergency dispatch$142.50 – $225.00 / hr
After-hours extraction specialist$147.00 / hr
After-hours supervisor / project manager$150.00 / hr

Category 3 / sewage

ItemRate
Category 3 response$163.50 – $300.00 / hr
Category 3 demolition$250.00 – $300.00 / hr
Bio wash$2.00 / sq ft

Treatments, supplies, demolition

ItemRate
Antimicrobial application$0.23 / sq ft (min. $30 under 120 sq ft)
Post-flood selective demolition$207.00 / hr
Emergency post-flood demolition$207.00 – $276.00 / hr
Demolition labourer$59.80 / hr
Debris removal$138.00 / cu yd
Dumpster, 20 / 30 / 40 yd$414 / $506 / $598 per week
Fuel surchargeNot charged
Contractor feeNot charged

Billing terms

  • Labour rounded to the nearest half hour; drive time included.
  • No fuel surcharge, no contractor fee, no administrative fee.
  • Equipment billed to target, capped at five days without written approval.
  • Rebuild quoted in writing after dry-out, not from this card.
  • Insurance work billed on the insurer's programme rates, not this card.
  • Emergency work is due on completion. Insurer-billed files are net 30 from the closing invoice.
  • Interac e-Transfer, Visa, Mastercard, and cheque. No deposit taken on an emergency call-out.

Insurance branch: how a file is assembled ·without a claim

Questions

Are these the full rates?

Every charge that can appear on a mitigation invoice is on this page. Rebuild is quoted after dry-out. Insurance programme work uses insurer rates, not this card.

Why is overnight more?

Our overnight and weekend rates are not discounted. Someone has to be awake, insured, and equipped at 3am, and that costs what it costs. We would rather charge properly for nights than promise a cheap one we cannot staff.

Do rates change by city?

Not inside Metro Vancouver. Burnaby and Richmond use this card. Response time changes by tier, not the price.

What is the equipment cap?

Five days without written approval. If readings are still above target, we show you and you approve day six.

Is there a fuel surcharge?

No. No contractor fee. No administrative add-on.

Can I pay out of pocket?

Yes. See without a claim. This card is for that work.

Still wet? Call.

We answer 24/7 — a person, not a service. If you would rather not talk, tell us what happened in four taps and we will call you.